Data Deletion

You can remove connections and individual posts yourself, and request complete account deletion. This page explains how, and what happens to each kind of data.

Disconnect a social account

Sign in and go to Connections, find the connected account, and choose Remove. This deletes that connection and its encrypted access and refresh tokens from the active database. It prevents future jobs from using the connection. A request already sent to a network may still finish; check that network for its outcome.

You can also revoke SocialYak's access from the network's own settings — for example Facebook and Instagram under Settings → Apps and Websites, LinkedIn under Settings → Data privacy → Permitted services, or your Google Account under Third-party apps & services. Revoking there stops our access immediately; removing the connection here also deletes the stored tokens.

YouTube: removing a YouTube channel also revokes Google's grant straight away and deletes the channel's ID and title and the receipts for videos we uploaded. If you revoke SocialYak in Google's security settings instead, we delete that YouTube data within 30 days. Videos already on YouTube stay there until you delete them on YouTube.

Delete posts and scheduled content

Removing a connection does not delete all of your drafts, shared posts, publishing history or backup copies. Delete individual posts from the calendar or post list, or contact us for a complete data-deletion request. Content that has already been published to a social network lives on that network — delete it there.

Delete your whole SocialYak account

Email support@yakware.com from the address on the account and ask us to delete it. We remove the account, its connections and tokens, its posts and media, and its analytics within 30 days, and confirm by reply. Records we are required to keep for tax or accounting purposes — invoices and payment records — are retained for the statutory period and are not used for anything else.

What we never keep

OAuth connections use the network’s own authorization screen. We store the resulting access credentials encrypted, rather than asking for that network’s login password. Self-service integrations such as Bluesky may instead use a dedicated app password; revoke that credential at the provider when disconnecting.

Questions

Data-protection questions and data-subject requests: support@yakware.com. See also our Privacy Policy.